Frequently Asked Questions

Billing Questions

If you have questions regarding your bills, please search the FAQ below.

You will receive your bill on the 10th of the month.

The easiest way to pay your bill is with automatic payment (ACH Debit) through your checking or savings account or online at this website home page. With our ACH you will receive a bill, but the payments will be made from your bank automatically. ACH Debit is a secure transaction. To sign up, simply fill out this form.

Please submit the request in writing to our office. Our email is and our address is 7000 South Archer Road Justice, Illinois 60458

  • The most common cause of high water bills is a leak.
  • First, make sure your toilet isn’t running. This is the most common cause of a high water bill. A simple test will tell you. Put a few drops of food coloring in the tank, but don’t flush. If the water in the bowl changes color in a few minutes, you have a leak.
  • Check the water meter. If the dial is moving and there is no water being used, you have a leak.
  • You can always call the office if you have additional questions. 708-458-7010

We recognize times are tough for many people. Call our office and we will be happy to work with you. 708-458-7010

None this year. We will notify you and put the information on this website if there is.

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